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General
FAQ's
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| Q: |
Why should I use an independent agent
to purchase insurance? |
| A: |
The independent agent can provide the
policyholder with more personal service. As an independent agent, they
work with several insurance companies to provide quality insurance with
competitive pricing and local service. Direct contact and a local person
can be vital when purchasing a product and filing a claim. |
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| Q: |
What kind of information is needed to
purchase insurance? |
| A: |
The information needed by the insurance
company is based on the type of insurance you are applying for. The
information is used to determining the type of risk you are or how
likely you are to file a claim.
If you are applying for automobile insurance, information about the
type of car you drive, previous driving record, accidents, how far you
drive, age, gender are all factors in determining a fair price for
insurance.
There are many different programs offered by different companies and
information like above help determine the program that is right for you.
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| Auto
FAQ's |
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| Q: |
When purchasing automobile insurance
what should I consider? |
| A: |
There are several things you should
consider when purchasing automobile insurance that your independent
agent will help you with. Here are a few:
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Purchase the amount of liability coverage which makes sense for
you.
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Select the optional coverages you want.
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Decide which company to purchase
insurance from.
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Don't base your decision solely on
price. Other factors like service and claim response are extremely
important in selecting the right insurance. |
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| Q: |
Does my insurance policy cover a friend
if I loan him/her my car? |
| A: |
When you loan your car to a friend or an
associate, he or she will be covered under your automobile insurance
policy. |
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| Q: |
What is collision physical damage
coverage? |
| A: |
Collision is the losses you incur when
your automobile collides with another vehicle or object like a telephone
pole. |
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| Q: |
What is comprehensive physical damage
coverage? |
| A: |
Comprehensive provides coverage for direct
physical damage losses you could incur to your car from something like a
hailstorm. |
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| Q: |
How can I lower my automobile insurance
rates? |
| A: |
There are several things you can do to
lower the cost of your automobile insurance.
One way is to look for competitive pricing. An independent agent
works with many companies and can provide you comparative rates and
insure that your are getting the same coverage.
Another way to lower the cost is to change your deductible. By
raising your deductible you may lower the cost of your automobile
insurance almost 10% You must be able to pay the deductible amount in
case of a claim. You can also look for discounts that you may be in
titled to. Some examples of discounts that may be available are:
multiple cars under the same policy, carrying a homeowners policy with
the same insurance company, different groups or associations.
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| Homeowner
FAQ's |
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| Q: |
What is homeowners insurance? |
| A: |
Homeowners insurance is a form of personal
lines insurance. The typical homeowners policy has two main sections: 1)
covers the property of the insured and 2) provides personal liability
coverage to the insured. |
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| Q: |
What do I need to know when purchasing
homeowners insurance? |
| A: |
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Get the amount and type of insurance that you need.
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Determine the amount of personal property insurance and personal
liability coverage that you need.
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Select any additional endorsements you want to add to your policy.
For example, do you want the personal property replacement cost
endorsement?
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| Q: |
What is "actual cash value"? |
| A: |
When "actual cash value" is used
in a policy, a policy owner is entitled to the depreciated value of the
damaged property. |
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| Q: |
What is replacement cost"? |
| A: |
When "replacement cost" coverage
is used in a policy, a policy owner is reimbursed an amount necessary to
replace the article with one of similar type and quality at current
prices. |
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| Q: |
Where and when is my personal property
covered? |
| A: |
Coverage C of a homeowners policy provides
named perils coverage. This applies to all your personal property
(except property that is specifically excluded). |
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| Q: |
Should I purchase earthquake coverage? |
| A: |
Direct damages due to earthquakes are not
covered under the standard homeowners insurance policy. If you live in
an area that is prone to earthquakes, you may want to consider adding an
earthquake endorsement to your homeowners insurance policy. This
endorsement will cover damages due to earthquakes, landslides, volcanic
eruptions and other earth movements. |
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| Q: |
Should I purchase flood coverage? |
| A: |
If your properties lies in a flood plain
as determined by US Government Flood Maps. As your independent agent
about these maps. |
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| Small
Business General FAQ's |
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| Q: |
What is fire legal coverage? |
| A: |
Fire legal coverage provides coverage to
for you if you rent a business space and are held responsible for fire
damages to that rented space. It does not apply to all business risks. |
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| Q: |
What is the difference between
Replacement Cost (RC) and Actual Cash Value (ACV)? |
| A: |
Replacement Cost is the current cost to
replace property. Actual Cash Value is the replacement cost less
depreciation. |
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| Q: |
What does 80% co-insurance mean? |
| A: |
Insurance carriers require that an insured
party pay 80% of the replacement cost in order to collect a partial loss
in full. This is the way the insurance company encourages all insureds
to adequately insure their property in relation to other insureds. |
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| Q: |
Does my policy cover physical damage to
a vehicle I rent? |
| A: |
This damage will be covered only if that
type of coverage is purchased. |
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| Q: |
Can other people drive my business
vehicle? |
| A: |
Other people may drive your vehicle with
your permission. It is important that they be listed on your policy if
they are regular drivers of the vehicle. |
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| Q: |
How does an audit work? |
| A: |
At the end of the policy term, the
insurance company will review the policy and either charge or credit the
policyholder based upon an audit of estimated figures. Examples of
estimated auditable items include sales and payroll. Audits can be
performed onsite by an auditor or via mail or telephone. A premium is
charged for audit estimations. |
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| Q: |
Why do I need certificates of insurance
from sub-contractors? |
| A: |
An audit may require you to show proof
that sub-contractors had their own insurance coverage. The
sub-contractors' certificates of insurance will prevent you from being
charged for their exposure. |
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| Q: |
What is General Liability? |
| A: |
General Liability provides coverage for
other individuals who are on your property and/or exposed to your
operations. |
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| Q: |
What does Products/Completed Operations
mean? |
| A: |
Products/Completed Operations refers to
the liability coverage for damages caused by your operation or products
after the point at which you no longer have control of them. |
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| Q: |
What is Business Interruption/Extra
Expense coverage? |
| A: |
Business Interruption/Extra Expense
coverage provides coverage for income loss and the expense of
establishing a temporary site during repairs due to damages related to a
fire or compensable loss. |
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| Q: |
What is the difference between
"Named Insured", "First Named Insured" and
"Additional Insured?" |
| A: |
Named Insureds are those listed by name in
the relevant block of the policy's declaration page. Although the named
insured is commonly one person, partnership, corporation or other entity
with insurable interests, multiple named insureds may be included.
First Named Insured is the first "named insured" listed on
the policy declarations (front page of the policy). This insured acts as
the legal agent for all named insureds in initiating cancellation,
requesting policy changes or accepting any return premiums. The first
named insured may also be responsible for payment of the premiums.
Additional Insured is an entity to which a policy's coverage is
extended. An additional insured must be added to the policy prior to a
claim being paid. There must be a tied to relationship between the
additional insured and named insured. Being an additional insured on
another's policy does not eliminate the need for someone to have his/her
own Commercial General Liability policy.
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| Small
Business Property Insurance FAQ's |
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| Q: |
What is a peril? |
| A: |
A peril is the cause of a possible loss
(examples include fires or windstorms). |
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| Q: |
What is Business Income Coverage (Time
Element)? |
| A: |
Business Income Coverage provides coverage
for loss of earnings and ongoing expenses when operations are curtailed
or suspended due to property damage resulting from a covered cause of
loss. |
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| Q: |
Should I purchase special coverage for
my computer equipment? |
| A: |
Electronic Data Processing (EDP) equipment
can be covered as unscheduled business personal property in
"commercial property" forms such as the building and personal
property coverage. An EDP equipment floater can provide added benefits.
Many EDP floaters cover special perils such as mechanical or electrical
breakdown and typically cover property in transit. |
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| Q: |
What is co-insurance? |
| A: |
In property insurance, co-insurance is a
clause under which the insured shares in losses to the extent that
he/she is underinsured at the time of a loss. You may have heard of
co-insurance relative to health insurance; this is a provision in which
the insured and the insurance company will share covered losses in an
agreed proportion. |
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| Small
Business General Liability FAQ's |
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| Q: |
What is a third party claim? |
| A: |
A third party claim is a claim brought
against you by someone other than an insured. |
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| Q: |
Does my General Liability Policy
provide coverage if my company is sued for pollution? |
| A: |
This insurance does not apply to bodily
injury, property damage, advertising injury or personal injury arising
out of the actual, alleged or threatened discharge, dispersal, seepage,
migration, release or escape of pollution. |
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| Q: |
Does my General Liability Policy
provide Liquor Liability Coverage? |
| A: |
Yes, your General Liability policy
provides liquor liability coverage unless you are in the business of
manufacturing, distributing, selling, serving or furnishing alcoholic
beverages. These types of businesses need to purchase additional
coverage specific to liquor liability coverage. |
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| Q: |
What is Fire Legal Liability coverage? |
| A: |
Fire Legal Liability provides coverage
against liability for fire damage to premises rented to the named
insured or temporarily occupied by the named insured with the owner's
permission. Most Commercial General Liability policies provide a
separate limit of $50,000 to cover this exposure. |
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| Q: |
Will my liability insurance cover me if
I am sued in another country? |
| A: |
Most liability policies provide coverage
for lawsuits only if they are brought in the United States, its
territories and Canada. |
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| Q: |
What is the difference between Employee
Benefits Liability Coverage and a Fiduciary Bond? |
| A: |
The Employee Benefits Liability policy was
designed primarily for a variety of benefit plans to provide coverage
for administrative errors and omissions. The Fiduciary Bond policy was
designed to cover a fiduciary's ERISA (Employee Retirement Income
Security Act) exposures that are caused by a "wrongful act."
Fiduciary coverage responds to claims for damages arising out of
improper investments as well as plan and employee advice. |
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| Q: |
What is an Umbrella Policy? |
| A: |
An umbrella policy provides additional
limits of insurance over and above underlying coverages found on a
General Liability, Automobile or Workers' Compensation policy. If there
is a claim, the underlying policy will pay its limits of liability and
the umbrella policy coverage would then be activated. |
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| Q: |
When do I need to purchase Workers'
Compensation Insurance? |
| A: |
Most states require an employer to
purchase workers' compensation insurance as soon as they have employees.
These states also consider a corporate entity to have employees from the
moment the corporation is formed.
Workers' compensation insurance will provide medical expense and
disability income for injured employees as required by the laws of each
state. In addition, the insurer will defend any claim proceeding or suit
against the insured for benefits payable under the policy.
Premium shall be computed on the basis of the total remuneration
(payroll) paid or payable by the insured for services covered by the
policy.
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| Q: |
What should be included in the
remuneration? |
| A: |
In addition to ordinary wages or salaries,
remuneration includes several other types of compensation. These
include: |
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Bonuses
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Extra pay for overtime work except as provided in Rule V-E
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Pay for holidays, vacations or periods of sickness
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Payment by an employer of amounts otherwise required by law to be
paid by employees to statutory insurance or pension plans
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Payment to employees on any basis other than time worked, such as
piece work, profit sharing or incentive plans
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Payment or allowance for hand tools or power tools used by hand
and provided by employees and used in their work operations for the
insured
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The rental value of an apartment or house provided for an employee
based on comparable accommodations
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The value of lodging received by employees as part of their pay
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The value of meals received by employees as part of their pay to
the extent shown in the insured's records
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The value of store certificates, merchandise, credits or any other
substitute for money received by employees as part of their pay |
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Tips and other gratuities received by employees
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Payments by an employer to group insurance or group pension plans
for employees other than payment covered by Rule V-B.2e
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The value of special rewards for individual invention or discovery
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Dismissal or severance payments except for the time worked or
accrued vacations |
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| Life
FAQ's |
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| Q: |
How much life insurance should an
individual own? |
| A: |
Rough "rules of thumb" suggest
an amount of life insurance equal to 6 to 8 times annual earnings.
However, many factors should be taken into account in determining a more
precise estimate of the amount of life insurance needed.
Important factors include:
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Income sources (and amounts) other than salary/earnings
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Whether or not the individual is married and, if so, what is the
spouse's earning capacity
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The number of individuals who are financially dependent on the
insured
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The amount of death benefits payable from Social Security and from
an employer sponsored life insurance plan
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Whether any special life insurance needs exist (e.g., mortgage
repayment, education fund, estate planning need), etc.
It is recommended that a person's insurance advisor be contacted for
a precise calculation of how much life insurance is needed.
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| Q: |
What about purchasing life insurance on
a spouse and on children? |
| A: |
In certain circumstances, it may be
advisable to purchase life insurance on children; generally, however,
such purchases should not be made in lieu of purchasing appropriate
amounts of life insurance on the family breadwinner(s). It is of utmost
importance that the income earning capacity of the primary breadwinner
be fully protected, if possible, through the purchase of the required
amount of life insurance before contemplating the purchase of life
insurance on children or on a non-wage earning spouse. In a dual-earning
household, it is important to protect the income earning capacity of
both spouses. Life insurance on a non-wage earning spouse is often
recommended for the purpose of paying for household services lost at
this individual's death. |
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| Q: |
Should term insurance or cash value
life insurance be purchased? |
| A: |
Although a difficult question--one whose
answer will vary depending on circumstances--several principles should
be followed in addressing this issue.
It must first be recognized that in any life insurance purchasing
decision, there are at least two basic questions that must be answered:
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"How much life insurance should I buy?" and
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"What type of life insurance policy should I buy?"
The question contained in (1) involves an "insurance"
decision and the question contained in (2) requires a
"financial" decision.
The "insurance" question should always be resolved first.
For example, the amount of life insurance that you need may be so large
that the only way in which this needed amount of insurance can be
afforded is through the purchase of term insurance with its lower
premium.
If your ability (and willingness) to pay life insurance premiums is
such that you can afford the desired amount of life insurance under
either type of policy, it is then appropriate to consider the
"financial" decision--which type of policy to buy. Important
factors affecting the "financial" decision include your income
tax bracket, whether the need for life insurance is short-term or
long-term (e.g., 20 years or longer), and the rate of return on
alternative investments possessing similar risk.
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| Q: |
How does mortgage protection term
insurance differ from other types of term life insurance? |
| A: |
The face amount under mortgage protection
term insurance decreases over time, consistent with the projected annual
decreases in the outstanding balance of a mortgage loan. Mortgage
protection policies are generally available to cover a range of mortgage
repayment periods, e.g., 15, 20, 25 or 30 years. Although the face
amount decreases over time, the premium is usually level in amount.
Further, the premium payment period often is shorter than the maximum
period of insurance coverage--for example, a 20-year mortgage protection
policy might require that level premiums be paid over the first 17
years. |
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| Q: |
Can an existing life insurance policy
be used to provide for the repayment of an outstanding mortgage loan? |
| A: |
Yes; the purchase of a new mortgage
protection term insurance policy is usually not required by the lender.
An existing policy, either term or cash-value life insurance, can be
used for many purposes, including paying off an outstanding mortgage
loan balance in the event of the insured's death.
Credit life insurance is frequently recommended in conjunction with
the taking out of an installment loan when purchasing expensive
appliances or a new car, or for debt consolidation. Is credit life
insurance a good buy?
Credit life insurance is frequently more expensive than traditional
term life insurance. Further, if you already own a sufficient amount of
life insurance to cover your financial needs, including debt repayment,
the purchase of credit life insurance is normally not advisable due to
its relatively high cost.
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| Renters
FAQ's |
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| Q: |
Why would I want to buy renters
insurance? |
| A: |
If you live in an apartment or a rented
house, renters insurance provides important coverage for both you and
your possessions. A standard renters policy protects your personal
property in many certain cases of theft or damage and may pay for
temporary living expenses if your rental is damaged. (including loss of
use). It can also shield you from personal liability. Anyone who leases
a house or apartment needs should consider this type of coverage. |
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| Q: |
How does a renters policy protect my
personal property? |
| A: |
A renters policy provides named perils
coverage. This means your property is protected from all the perils that
are specifically listed on your policy. These usually include:
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Fire or lightning
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Windstorm or hail
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Explosions
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Riots
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Aircraft
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Vehicles
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Smoke
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Vandalism or malicious mischief
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Theft
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Falling objects
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Weight of ice, snow, or sleet
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Accidental discharge or overflow of water or steam
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Sudden and accidental tearing apart, cracking, burning, or bulging
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Freezing
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Sudden and accidental damage from artificially generated
electrical current
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Volcanic eruptions (but this doesn't include earthquake or
tremors) |
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Renters coverage applies to your personal property no matter where
you are in the world. This means you're covered when you are on vacation
as well as at home.
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| Q: |
Why do some apartment complexes require
tenants to have renters insurance? |
| A: |
The owners of these apartment complexes
require their tenants to have renters insurance to ensure that they have
personal liability coverage. Owners of apartment complexes carry
property insurance to protect themselves in the event that the apartment
building is damaged. However, if a negligent tenant causes damage, the
owner's insurer will sue the responsible tenant for the amount of damage
they caused. The owner wants to make sure that the tenant has insurance
coverage that will protect him or her in this event. |
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| Q: |
What if I share my apartment with a
roommate? Do we both need to have renters insurance? |
| A: |
Standard renters policies cover only you
and relatives that live with you. If your roommate is not a relative,
each of you will need your own renters policy to cover your own property
and to provide you liability coverage for your own actions. |
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| Umbrella
FAQ's |
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| Q: |
What is a personal umbrella liability
policy? |
| A: |
The personal umbrella liability policy is
an insurance contract designed to accomplish two goals.
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First, it increases the liability protection beyond what the
policy owner already has in his or her homeowners and automobile
insurance policies.
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Second, the personal umbrella policy is designed to fill in the
gaps in a policy owner's liability coverage since several types of
liability exposures exist that are not covered by automobile and
homeowners policies.
Together with homeowners and automobile insurance policies, broad
personal liability protection is attained through the purchase of a
personal umbrella policy.
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| Q: |
How do I know if I need a personal
umbrella liability policy? |
| A: |
It used to be that the only people who
needed personal umbrella liability policies were wealthy individuals who
had sizable amounts of personal assets that would be at risk in a
lawsuit.
However, in our very litigious society, many people are realizing
that they have a need for more liability insurance than what is provided
under their homeowners and automobile insurance policies. The personal
umbrella policy is ideally suited to provide this protection.
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